Xactimate online - Xactware help (2024)

FAQs

How do I contact Xactware support? ›

Phone support: Xactware customer support specialists are available to take your phone calls to address any Xactware-related issues for an additional fee of $20 per case. Phone support is open from 6:00 AM to 6:00 PM Mountain Time Monday - Friday (Closed Christmas Day and New Year's Day) at 1-800-710-9228.

Create your Xactware ID

On the XactAnalysis login page , click Sign Up. Fields appear where you enter your new Xactware ID (must be your primary email address), your name, phone number, email address (can match your Xactware ID or be a secondary address), and password. Click Create.

Your Xactware ID provides easy and secure access to multiple Xactware solutions with a single login and password combination. You have two options for creating an Xactware ID: Create it on your own (… Updated 8 months ago by Heather Jones.

About Xactware

Xactimate helped contractors and insurance adjusters estimate repairs much faster and more accurately than they ever could before. Since then, Xactimate has evolved into a high-powered package complete with a patented plan-sketching program, and Xactware has become much more than just Xactimate.

Xactware Announces Plans for New Headquarters in Lehi, Utah | Verisk.

To find your XactNet address in Xactimate online, select the profile icon at the top right corner of the Projects page. Your XactNet address appears between your email address and your instance.

Launch ContentsTrack online. Type in your Xactware ID/email, then click NEXT. On the next page select Forgot your password? Type in your email address and click RESET PASSWORD.

In User Information, you can view the following information about your XactAnalysis® account: name, user ID, Xactware ID, profile picture, contact information, user rights, language settings, and time zone settings.

If you're middle-aged or above (like me), mastering new, complex computer programs like Xactimate can feel completely overwhelming, like an impossible hurdle. The good news is that anyone can master Xactimate. I know because I've watched it happen. I've witnessed great success in some of my most unlikely students.

Can you get Xactimate for free? ›

Try the industry's number-one estimating solution for insurance repair with our live demo. Experience Xactimate desktop, online, and mobile platforms free for 30 days.

The software is designed specifically for property adjusting. Adjusters and insurance companies all use Xactimate to help process property claims. Xactimate can help an adjuster to document property damage. By using the software, an adjuster can both sketch out property details, as well as create loss estimates.

To do so, open Xactimate and navigate to Tools > XactAnalysis Connection (Note, you cannot access this from a project.). Select Initiate full protocol connection with XactAnalysis.

Select the account and click Log In to go to the XactAnalysis Welcome page. If an account is missing from the XactAnalysis Accounts area, follow the steps below: Click Link an Additional Account. In the fields that appear, enter the XactAnalysis User ID and Password for the account.

When your license is due for renewal, a dialog box will appear in Xactimate to give you a keycode unique to your license, as well as a link to make license renewal easy. For more information about your license, contact your account manager or our sales department (1-800-424-9228).

Xactimate® software is owned/sold by the Insurance Services Office, (“ISO”), a member of the Verisk Analytics family of companies which perform a wide range of modeling, rating and policy-related services for the insurance industry.