Stratford - 1st Impression Ironworks Nationwide (2024)

Excellent!! The gentleman that came to my home to give me an estimate actually listened to what I had to say about what I want. He gave me suggestions to modify my existing door, which will save me hundreds of $$$. I will definitely use …View original source

My husband and I needed a backyard pool gate before the arrival of our son. We contacted First Impression for an estimate for a few reasons... One, we needed a custom gate due to the unique setup and area of the pool in our yard and …View original source

Seems like the craftmenship is off the board, would enjoy the chance to work with these people.View original source

I purchased a security door for my front door from First Impression. All I can say, is great company, fabulous product (I love my door) and the best customer service ever! The door was installed in a timely manner and all done correctly. …View original source

I am thrilled with the design and the work they did. I Everyone is impressed with the door--no problems with its looks or fit. The salesman, manufacture and installers were way above par. However, we had a really difficult time with …View original source

Beautiful doors. Required some rework but First Impression ensured they were right. The quality is great and price was fair. Love the inset windows in the security door. They are an added bonus but keep the security. Would use them again.View original source

I love our new door, it turned out great. We have recommended two other people for your doors. The installer did a excellent job! I will continue to recommend you security doors.View original source

So they did show up and make it right so I took down my one star. The technician was great really knew what he was doing. My only complaint is you need someone answering the phones . Seriously communication is so important to customer …View original source

Great company with excellent employees who work hard to find you the best product.View original source

When we decided to purchase a security door we spent a fair amount of time researching the various options. In the end, we went with First Impressions due to the quality, design and professionalism of the company. We are extremely happy …View original source

Excellent!! The gentleman that came to my home to give me an estimate actually listened to what I had to say about what I want. He gave me suggestions to modify my existing door, which will save me hundreds of $$$. I will definitely use …View original source

Absolutely love our security door! Great customer service, installed when expected and have not had any issues since it was installed in October.View original source

We live in Bedford Texas. My wife and I visited their showroom and with out a doubt, their quality was head and shoulders above anything that we could find here in the Dallas-Ft.Worth area. We sent them the dimensions for our entry, and …View original source

Worst customer service I have ever seen. We had an entry gate to our courtyard installed two weeks ago. The installer could not figure out the salesman's drawing and measurements so improvised and installed it the way he decided it should …View original source

I have a great impression of First Impression. My first door was custom and I loved it so much I ordered a second. Jeff Lambert was my sales person and he was so wonderful that I wound up ordering two additional doors. So I have 3 coming …View original source

The work and quality of the security door is exceptional. Its a showstopper. We get complimented on the door all the time. We absolutely love it. My only gripe with First Impressions is that the delivery and installation date was not what …View original source

The best door I have seen yet. Have had mine for 8 years. Recently customer service was awesome, I had a minor problem, Rich was out today, fixed the closer, you would never know I had a problem.View original source

Phillip gave us an estimate to replace old metal pool fencing, then delivered on time and in budget. New fence looks great and is super sturdy and functional. Great job!View original source

I had them make a front security door and several sun screens for me. The materials and workmanship was of a very high quality. The installer was a true pleasure to deal with and his craftmanship can't be beat. I would use them again and …View original source

Roger came to my home and clearly explained the details of the security door purchase. I looked at their doors in the past but thought they were too expensive for me. They kept sending me emails and one came with a summer sizzle sale. I …View original source

Absolutely loved it, had to do it twice, but it was handled. Very impressed with their quality of product. Maybe more training on the human resource side.View original source

We love our door ... had it for a month now ... makes me smile every time I walk by ... thank you! — with Beki and Ian KatzmanView original source

Love their doors!!! Super recommend! Custom look to your homeView original source

Well, a trend appears to be forming. Quality of doors themselves are top notch. But that's it. We were warned of their customer service beforehand and still decided to move forward (I know, our mistake). I even brought it up with our sales …View original source

The gates were designed beautifully and after a few issues the installation was perfect. The installers stayed very late to complete the job. I felt the communication was pretty effective.View original source