Cancel, pause, or change a subscription on Google Play - Android (2024)

Subscriptions on Google Play are for an indefinite term, and you’ll be charged at the beginning of each billing cycle according to your subscription terms (for example, weekly, annually, or another period), unless you unsubscribe.

Make sure to sign in to the Google Account that has your subscriptions.

Cancel a subscription

You can use our self-help flow to cancel a subscription.

Cancel a subscription

Cancel a subscription on the Google Play app

Important: When you uninstall the app, your subscription won't cancel.

  1. On your Android device, go tosubscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.

Tip: If you have a subscription with an app and the appgets removed from Google Play, your future subscription will be canceled. Your past subscriptions can’t be refunded, with some exceptions as specified in this article or in Google Play’s refund policies.

What happens after you cancel

When you cancel a subscription you’ll still be able to use your subscription for the time you’ve already paid.

For example, if you buy a one-year subscription on January 1 for $10 and decide to cancel your subscription on July 1:

  • You’ll have access to the subscription until December31.
  • You won’t be charged another yearly subscription of $10 the following January1.

What happens after you cancel Play Pass

Any apps you installed from Play Pass and their data will remain on your device.

For content you obtained via Play Pass:

  • Paid apps willpromptyou tobuy the app or subscribe to Play Pass.
  • In-app purchases will be removed, butavailable for individual purchase.
  • Ads will reappear in apps where they were removed.
  • If you join Play Pass again, all this content will be unlocked again.

What happens after you cancel a prepaid plan

Prepaid plans last for a limited time, so you don’t need to cancel them. They automatically expire at the end of the billing period.

If your prepaid plan hasn’t been used, you can request a refund for it. Learn more about refunds on Google Play.

To cancel an unused prepaid subscription plan:

  1. On your Android device, go to subscriptions on Google Play.
  2. Select the subscription or prepaid plan you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the on-screen instructions.

What happens after you stop renewal on a payment plan

Once your payment method is charged for a payment plan, you can’t cancel any remaining payments for that payment plan. However, you can choose to stop your payment plan from auto-renewing. This means you won’t be charged on your next subscription renewal date (which you can view in Subscriptions on Google Play or on your email receipt), and you can continue to access your content until then. If you choose to stop your payment plan from renewing, you’ll still be responsible for any remaining payments on your current payment plan. Google Play will not issue refunds except as otherwise provided in Google Play's Refund Policy.

See Subscribe to services or content for more information.

Manage your subscriptions on Google Play

Restart or resubscribe to a cancelled subscription

Important: Some subscriptions may not be available to resubscribe. In this case, set up your subscription again.

  1. On your Android device, open the Google Play app Cancel, pause, or change a subscription on Google Play - Android (1).
  2. At the top right, tap your Profile icon.
  3. Tap Payments & subscriptions Cancel, pause, or change a subscription on Google Play - Android (2) Subscriptions.
  4. For the subscription you want to restart, tap Resubscribe.

Tip: If you can’t find your subscription, it may be on a different account. You may try to switch between accounts.

Get a refund on subscriptions

For information on subscription refunds, including prepaid plans, learn more about refunds on Google Play.

Pause a subscription

Some apps let you pause your subscription. When you pause a subscription, your subscription pauses at the end of your current billing period.

  1. On your Android device, go to subscriptions on Google Play.
  2. Select the subscription you want to pause.
  3. Tap Manage Cancel, pause, or change a subscription on Google Play - Android (3) Pause payments.
  4. Set the time period to pause payments.
  5. Tap Confirm.

Restart payments for a paused subscription

You can resume your subscription anytime.

  1. On your Android device, go to subscriptions on Google Play.
  2. Select the subscription you want to restart.
  3. Tap Resume.
  4. Follow the on screen instructions.

Change the payment method for a subscription

When your subscription renews, the same payment method you used to buy the subscription will be charged. Renewals may start 24 hours before each subscription period starts.

  1. On your Android device, go to subscriptions on Google Play.
  2. Select the subscription you want to update.
  3. Tap Manage Cancel, pause, or change a subscription on Google Play - Android (4)Update.
  4. To update your payment method, follow the on screen instructions.

If your payment method is declined or has insufficient funds, your subscription may be cancelled. Add a backup payment method or set up your subscription again.

Change between subscriptions & prepaid plans

If the app developers allow, you can switch from a prepaid plan to a recurring subscription or from a recurring subscription to a prepaid plan.

When you switch, payments are processed immediately. Any days left on active subscriptions or plans are added on to the new subscription.

Tip: You can check if your subscription is recurring or a prepaid plan when you sign in to Subscriptions.

To change a prepaid subscription plan if allowed by developers:

  1. Open the Google Play app Cancel, pause, or change a subscription on Google Play - Android (5).
  2. Make sure you’re signed in to the correct Google Account.
  3. Find and open the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan.
  4. Tap Manage subscription.
  5. Select the new plan you want to change to.
  6. Select a supported payment method.
  7. Tap Buy or Subscribe.

Related resources

  • Subscribe to services or content
  • Subscribe with Google
  • Fix problems with subscriptions

Need more help?

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Cancel, pause, or change a subscription on Google Play - Android (2024)

FAQs

Cancel, pause, or change a subscription on Google Play - Android? ›

On your Android device, go to subscriptions on Google Play. Select the subscription that you want to cancel. Tap Cancel subscription. Follow the instructions.

How do I cancel pause or change a subscription on Google Play? ›

Option 1:
  1. On your Android phone or tablet, open the Google Play Store.
  2. Check if you're signed in to the correct Google Account.
  3. Tap Menu Subscriptions.
  4. Select the subscription you want to cancel, pause, or change.
  5. Tap Cancel subscription.
  6. Follow the instructions.

How do I cancel unwanted subscriptions on Android? ›

On your Android device, go to subscriptions on Google Play. Select the subscription that you want to cancel. Tap Cancel subscription. Follow the instructions.

How do I cancel subscriptions on Google Pay? ›

You can cancel some subscriptions in Google Pay.
  1. Sign in to Subscriptions.
  2. Find the subscription you want to cancel and tap or click Manage.
  3. Choose Cancel subscription. If you don't find this option, click Manage subscription to go to the Google product you subscribed through. You can cancel the subscription there.

How do I fix my Google Play subscription? ›

Fix problems with paying for a subscription
  1. On your Android phone or tablet, open the Google Play Store .
  2. Check if you're signed in to the correct Google Account.
  3. Tap Menu. Subscriptions.
  4. Find the subscription you want to update.
  5. Choose from the following: ...
  6. Follow the instructions to update your payment method.

What happens if you cancel a subscription before it expires? ›

Canceling your subscription before it expires means you'll finish your current subscription period without receiving money back.

How do I cancel unwanted app subscriptions? ›

For example, to see a list of apps you're currently paying for through Apple Pay, open the app store on your phone, click “account,” then “subscriptions.” From there, click cancel on those you're done with. These steps are similar for the Google Play store.

How do I permanently cancel a subscription? ›

Go to the company's website and sign into your account. Find billing, account, or subscription management settings and look for the cancellation option. Click the Cancel button and follow the provided steps to confirm the cancellation. Look out for the cancellation confirmation email.

How do I change my Google Play subscription? ›

Change between subscriptions & prepaid plans
  1. Open the Google Play app .
  2. Make sure you're signed in to the correct Google Account.
  3. Find and open the app that offers to upgrade from a prepaid plan to a subscription or downgrade from a subscription to a prepaid plan.
  4. Tap Manage subscription.

Where do I manage Google subscriptions? ›

Find your purchases, reservations & subscriptions
  1. Open your device's Settings app and tap Google. Manage your Google Account.
  2. At the top, tap Payments & subscriptions.
  3. Tap Manage purchases, Manage subscriptions, or Manage reservations.
  4. To see more details, select an item. Here, you can take actions, like:

How do I cancel my payment subscription? ›

The best way to stop these payments is to first cancel your subscription with the company directly by requesting a cancellation via email or phone. If this doesn't work, you should contact your bank or card company online or by phone to cancel the payment.

How do I cancel a payment method on Google Play? ›

You can remove a credit card, debit card, or other payment method from your Google Play account.
  1. On your Android phone or tablet, go to payment methods on Google Play.
  2. Tap More. Payment settings.
  3. If asked, sign in to Google Pay.
  4. Under the payment method you want to remove, tap Remove. Remove.

How do I unsubscribe from something on Google Play? ›

Cancel a subscription on play.google.com
  1. On your computer, go to subscriptions in Google Play.
  2. For the subscription you want to cancel, click Manage.
  3. Click Cancel subscription.
  4. Within the confirmation pop-up, select a reason.
  5. Click Continue.

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